Terms of Service

Effective November 7, 2026

These terms are between you and Paintwell LLC, a California limited liability company, for Rage Room: Smash Sandbox, its updates, and its online features. Please read them before using the game. Our Privacy Policy explains how information is handled; it is not a request for consent to every use of information described there.

Please read section 18 (Disputes). It explains how disputes are resolved, where, and under which law.

1. Who can play

The game is intended for people age 13 and older. If you are under 18 or the age of majority where you live, ask your parent or legal guardian to review these terms and give permission before you play or make purchases. Use a payment method only with its owner's authorization. Parents and guardians can use Apple's purchase controls to help manage spending. Nothing in these terms removes rights that minors or their parents have under applicable law. You may not use the game where doing so would violate applicable law.

Any higher minimum age required where you live also applies. Check the App Store listing for your region’s content rating. Parental permission to play is separate from any parental data-processing consent required by law.

2. Your license to the game

Your license to the app, including the content and services covered by that license, is governed by Apple's standard Licensed Application End User License Agreement applicable to your App Store country or region. These terms add rules for Rage Room's purchases and online features; they do not replace that license. If these terms conflict with the applicable Apple license or Usage Rules, those Apple terms control. Nothing here reduces any mandatory consumer right or any more favorable promise we make to you.

You may not copy, sell, rent, sublicense or distribute the game, remove rights notices, or use its art, sound or code outside the rights granted to you. You may not reverse engineer or modify it except where applicable law or an applicable open-source license permits this. These restrictions do not reduce rights under the Apple license, its Usage Rules, Family Sharing, or other mandatory rights.

3. Gems, coins, tokens and other virtual items

The game has gems, coins, tokens, gear, upgrades, looks, boosts and other virtual items. Purchased contents are fixed; the game does not sell paid loot boxes or randomized purchased rewards. Combat and visual effects can still use randomness.

Use in the game: virtual items provide rights to use game features. This does not remove your statutory rights in purchased content.
No cash exchange: Virtual items cannot be transferred, traded, sold, or exchanged for cash or value outside the game. This does not limit a refund, cancellation, or other remedy required by applicable law.
Currencies: gems can be purchased or earned through qualifying invites. Coins are earned through play and by selling gear bought with coins. Coins cannot be bought, and gems never turn into coins.
Tokens: normally spent to start runs, with introductory, practice and unlimited-token exceptions. They also refill over time under the game’s rules.
Selling back gear: eligible gear sells for half what it cost, rounded down, in what it was bought with: coins for gear bought with coins, gems for gear bought with gems, as shown in the confirmation. This is not a cash refund.
Balances: saved on your device, not backed up as a full balance by our invite server. See section 10.
Errors: We may correct items credited by a clear error or obtained through fraud or an exploit. Where practical, we will explain the correction. You can contact us if you think we made a mistake. We will not remove unrelated purchases or limit a legal remedy.

4. Purchases

Apple handles real-money purchases through the App Store. Review its final confirmation for the charge, currency and taxes. The game does not collect your card details.
Gem packs and the starter bundle are consumable purchases: their contents are added to your local balance and can be spent. They are not all used up at the instant of purchase. Remove Ads is a one-time non-consumable; Settings → Restore Purchases checks it with the purchase service. This does not restore consumable balances.
Items bought with gems show a gem price. Real-money prices are shown by the App Store in your local currency.
If your balance is too low, the game offers a gem pack that covers the shortfall. After that purchase succeeds, the gems are spent on the item you chose; leftover gems stay in your balance. If you close the offer before the purchase finishes, the item is not bought.
If content you paid for doesn’t appear, reopen the game while online: purchases are checked again when the game starts. Contact us if it is still missing; do not purchase again merely to retry delivery.
A 24-hour boost or unlimited-token purchase starts a game-clock period or extends an existing active period. The current clock may pause closed time while offline until it successfully checks server time. Reconnecting can change the displayed remaining time.
We may change prices for future purchases. We will not change the price of a completed purchase or use a later change to remove a right or promise attached to it.

5. Refunds

For an App Store charge, you can request a refund through Apple’s Report a Problem service or the withdrawal options Apple provides for your country or region. Apple processes refunds through its purchase system. If a purchase was not delivered, does not work as described, or you need help exercising a legal right, contact us at tim@paintwell.ai. We will help resolve problems for which we are responsible and coordinate with Apple where needed. Apple's refund process does not replace any legal rights or remedies you have against Apple or Paintwell.

When a purchase is refunded or canceled, access to the refunded items or the unused gems from that purchase may be removed to the extent allowed by law. We will not remove unrelated paid items or restrict a legal remedy merely because you requested a refund.

Cancellation rights in the EU and UK

You may have a legal right to cancel a purchase within 14 days without giving a reason. Buying gems and spending them on game content can be separate transactions. Buying gems does not by itself mean that you give up a right to cancel unused gems. For digital content supplied immediately, any loss of a cancellation right depends on the consent, acknowledgment, and confirmation required by applicable law. A statement in these terms alone does not give that consent. You keep all remedies for missing, faulty, or misdescribed content.

Use the withdrawal option provided for your purchase, or contact tim@paintwell.ai if you need help identifying the responsible seller or canceling a purchase made with gems. Where Paintwell is responsible for a cancellation, we will honor the notice and refund requirements of applicable law. You may cancel with a clear statement identifying the purchase; a particular form is not required.

You keep the mandatory consumer rights that apply where you live. This includes any right to cancel a distance purchase or obtain a repair, replacement, refund, price reduction, or compensation. These terms and Apple's refund process do not replace those rights.

6. Invite rewards

You may share your code. To qualify, a new player must enter it within one day after their invite record is created online and before clearing the first room, then clear that room. The inviter earns 200 gems, up to 10 qualifying referrals; the invited player receives no referral reward. Successful online reporting and collection are needed.
Only one reward per genuine new friend is allowed. Do not use your own code, fake players, reinstalls, multiple installations or automated tools to manufacture referrals. These are program rules, not a guarantee that the app can identify every person or device.
Inviting friends is optional. Do not offer rewards for App Store ratings or reviews.
Share your code only where invitations are welcome and allowed. Don’t send unsolicited promotional messages. Explain the reward you may receive, for example: “I get gems if you use my code and finish the first room.”
We may change future rewards or eligibility with notice. We will honor rewards already validly earned under the applicable rules, subject to proportionate correction of fraud or errors. Contact us if a reward is missing or you believe a decision was mistaken.

7. Ads and rewarded ads

The game shows between-run ads and optional rewarded ads for tokens or a continue. In the native ad flow, a reward depends on the network reporting completion. Remove Ads stops between-run ads and currently also provides free continues and removes the practice timer; token reward ads remain optional.

Ads come from Google AdMob and its partners. We do not endorse the products or services advertised. If you see an inappropriate ad, use its reporting option if available and tell us what happened. This does not limit our responsibility for our own acts or omissions, the services we choose, or any duty imposed by law.

Do not fake ad views or rewards. Privacy choices are explained in the Privacy Policy; buying Remove Ads is not required to make a privacy choice.

8. Names, Game Center and leaderboards

The player name you enter is shown to other players on the leaderboard when your XP places you in the top 50. Choose a name that is not offensive, does not include your or anyone else’s personal information, and does not impersonate or threaten anyone. Names with blocked words are not shown, and we may remove or replace any name we consider inappropriate. There is zero tolerance for offensive or objectionable names and for abusive players. To report a name or block a player, tap their name on the leaderboard; a blocked player’s name is hidden from you. We review reports within 24 hours and remove offending names, and we may remove a player who posts them from the leaderboard; a name reported by several players is removed automatically. You can also email tim@paintwell.ai.

Game Center is not available in the current game. Ranks, titles and leaderboard places are game labels only and have no cash value.

9. Fair play

You agree not to:

cheat, use bugs or exploits, or use modified versions of the game, hacks, bots, scripts or automation;
change your device's clock, network or files to get tokens, time-limited items, rewards or advantages;
interfere with or overload the game's servers, or try to access data or features you aren't allowed to;
abuse purchase, refund or restore systems, or use stolen or unauthorized payment methods;
harass, threaten or harm other people, or use the game to break the law.

If you break these rules, we may take proportionate action under section 15. Requesting a lawful refund or exercising a privacy right is not abuse. We will not remove unrelated purchases or mandatory remedies.

10. Progress and saved data

Progress and balances are saved on your device. Deleting the game, losing or resetting the device, or moving to a new device can cause loss. Device backups may help, but availability and restoration depend on your settings and Apple’s services. We do not operate a full progress or balance backup.

Restore Purchases checks Remove Ads; it does not recover a consumable balance. If something you paid for is missing or faulty, contact us. These storage limits do not remove your rights to a remedy for a purchase.

11. Changes to the game

We may update the game to fix errors, improve security or compatibility, meet legal requirements, or improve gameplay and balance. Changes will not add a charge to something you already bought. We will explain material changes clearly and give reasonable advance notice when a change could adversely affect access to or use of paid content.

We will respect the rights that apply to paid content, including any right to keep a conforming version, end the affected contract, or receive a refund or price reduction. Where EU law gives you a right to end a contract because a modification has more than a minor negative effect, you may exercise it without charge within 30 days after the change or after receiving the required notice, whichever is later. We will provide any required notice in a form you can keep.

If we plan to discontinue the game or an online feature, we will give reasonable advance notice where practicable, explain how purchases and unused paid gems are affected, and provide any remedy required by law. We will not treat the fact that an item is virtual as removing your legal rights.

Compatible updates may download and apply when the app is reopened. A restart does not guarantee that an update or fix is available.

12. Our rights, and your feedback

The game, including its code, art, characters, music, sound, text, names and logos, belongs to Paintwell LLC or its licensors and is protected by copyright, trademark and other laws. Some parts of the game use open-source software under its own licenses. If you send us ideas, suggestions or feedback, you agree we may use them freely without paying you or crediting you. You may share your own screenshots and videos of your gameplay for non-commercial purposes, as long as you don't suggest we endorse you.

13. Health and safety

Seizures. The game contains flashing lights, fast motion and screen shake that may trigger seizures in people with photosensitive epilepsy, even if they have never had one. If you or your family have a history of seizures or epilepsy, consult a doctor before playing. Stop playing immediately and consult a doctor if you experience dizziness, altered vision, eye or muscle twitches, loss of awareness, disorientation, involuntary movements or convulsions.
Take breaks. Stop if your hands, wrists, arms or eyes become tired or sore, and play in a well-lit area. Mind your surroundings, and don't play while driving or doing anything that needs your attention.
Fiction. All violence and destruction in the game is fictional. Do not copy it in real life or hurt people or damage property.
Not therapy. The game is entertainment, not treatment, therapy or a substitute for professional care. If you need mental health crisis support in the United States, call or text 988. Elsewhere, use a local crisis service. If someone is in immediate danger, contact local emergency services.

14. Third-party services

The game uses Apple for App Store purchases and the time check, Google AdMob for ads, RevenueCat for purchases, Supabase for invites and Expo for updates. Providers have their own terms and privacy policies. This does not limit our responsibility for our own acts or omissions, the services we choose, or any responsibility imposed by applicable law. Your mobile carrier may charge for data.

15. Ending these terms

You can stop using the game at any time. We may restrict access when reasonably necessary to address a serious or repeated breach, fraud, a security threat, or a legal requirement. Where practical, we will explain the reason and allow you to correct the problem before a permanent restriction. Urgent action may be necessary to protect the game or others. You can contact tim@paintwell.ai to ask us to review a restriction or removal of items. Any action will be proportionate and will respect your rights in paid content and any refund or other remedy required by law. Ending use does not remove rights or obligations that already arose.

16. No warranties

The game is for personal entertainment. We do not promise that it will always be available or free of errors. This does not change the descriptions or promises we make when you buy something, or any legal requirement that digital content or services be of satisfactory quality, fit for purpose, or as described. You keep all warranties, guarantees, and remedies that applicable law does not allow us to exclude. Subject to those rights and the applicable Apple license agreement, we provide the game as is and as available.

17. Limits on liability

Nothing in these terms excludes or limits liability for fraud, fraudulent misrepresentation, willful misconduct, gross negligence, death or personal injury caused by negligence, or any other liability that applicable law does not allow us to exclude or limit. Nothing limits your mandatory consumer rights or your rights to a refund, repair, replacement, price reduction, or other remedy required by law.

For other claims, and only where applicable law and the Apple license agreement allow it, Paintwell LLC is not responsible for losses that were not reasonably foreseeable or for business losses arising from use of this personal-entertainment game. Our total liability is limited to the greater of US$50 or the amount you paid for the game and its in-app purchases during the 12 months before the event giving rise to the claim. This cap does not reduce any greater protection you have under the applicable Apple license agreement. For claims against Paintwell, we will honor any promise in these terms that gives you greater protection.

18. Disputes

Talk to us. You can email tim@paintwell.ai to describe a problem and the outcome you want. We welcome a chance to resolve it, but contacting us or waiting for a reply is not a condition of bringing a claim and does not change any legal deadline.

Governing law. California law governs these terms, except that you keep the mandatory consumer protections that apply where you live. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Courts. Subject to the rights below, you and we agree to bring disputes about these terms in the state or federal courts in Los Angeles County, California. Either of us may use a small claims court that has authority to hear the claim. If applicable law gives you the right to bring a claim in another court, or requires us to bring a claim against you there, that law applies.

Your legal rights. These terms do not require arbitration or waive any right to bring or participate in a class action, seek public injunctive relief, complain to a regulator, or use another remedy available under applicable law. This section concerns disputes with Paintwell LLC, not disputes with Apple under Apple's agreements.

19. Apple

Paintwell LLC provides and supports Rage Room. Your relationship with Apple, including Apple's role in a purchase, is governed by the Apple terms that apply to your App Store country or region. Depending on the transaction and region, Apple may act as an agent or as the seller or merchant of record. Nothing in these terms removes a legal responsibility that Apple or Paintwell has to you. The app uses Apple's standard Licensed Application End User License Agreement, not a custom Paintwell license.

Read Apple’s terms for your country or region. Our responsibilities and Apple’s rights under the applicable standard license remain in place, including any applicable third-party-beneficiary terms. Contact Paintwell for support with the game.

20. General

Changes: We may update these terms for changes to the game, legal requirements, security, or our business. We will identify the new effective date and give clear advance notice of material changes. We will obtain your agreement when required by law. Changes will not retroactively alter a completed purchase, an existing dispute, or a mandatory legal right.
Agreements: These terms, the applicable Apple license agreement, and any purchase terms clearly provided and accepted when you buy govern their respective subjects. Our Privacy Policy explains how we handle information. These documents do not remove mandatory consumer rights or replace a specific promise made when you bought something.
If a part is invalid: If a provision is invalid or unenforceable, it will not apply. The rest of these terms will continue only to the extent it can operate without that provision. Nothing requires a court to rewrite an unfair term or removes a mandatory consumer right.
No waiver: not enforcing a term once does not waive it later.
Business transfers: We may transfer our rights and obligations if the game or our business is sold, but the transfer will not reduce your existing rights or guarantees. We will give notice when required by law.
Events beyond control: Events outside our reasonable control may delay the game or online features. This does not remove any responsibility or remedy that applicable law preserves.
Export: you must follow export and sanctions laws that apply to your use. Nothing here promises availability in a prohibited territory.
Language: these terms are written in English. Required local-language versions and mandatory language rights take priority where applicable.

21. Contact

Paintwell LLC
Los Angeles, California, United States
tim@paintwell.ai